Low fares have arrived in Belgium." [203] In February 2018, due to the Scottish Government not abolishing or reducing Air Passenger Duty (APD), Ryanair announced that it would cut many flights out of Glasgow Airport resulting in the airline closing its base there. [7], The company has been criticised over its employee conditions[8][9][10] and heavy use of extra charges. To make a submission, select from the dropdown your reason for contact and complete the relevant form. It forms the largest part of the Ryanair Holdings family of airlines, and has Ryanair UK, Buzz, and Malta Air as sister airlines. Please send via post to the below address and we will respond to you within 15 working days: Ryanair Customer Service Department, PO Box 11451, Swords, Co Dublin, Ireland If you would like to contact us via our online webform, please click the “Contact Form” button below. [126] While CEO Michael O'Leary initially claimed that charging passengers for toilets was "going to happen", he stated days later that it was "technically impossible and legally difficult" but "[made] for interesting and very cheap PR". We will get back to you as soon as possible. As of May 2009 Ryanair operated a fleet of 190 new Boeing 737-800 aircraft with firm orders for a further 102 new aircraft . People who had already taken outbound flights were left with no flight home. [96], The coronavirus pandemic has had a significant impact on Ryanair. [184] Travellers with flights cancelled are being offered vouchers or an alternative flight date. [196] It was the only dedicated passenger ferry service between Sweden and the United Kingdom and had been running under various operators since the 19th century. Ireland. On 2 October 2006, Aer Lingus rejected Ryanair's takeover bid, saying it was contradictory. 32-34 Mahuhu Crescent. The European Commission is investigating the actions of the Italian Government in assigning PSO routes and thus restricting competition. ", "Ryanair Announces Customer Service Improvements Over Next 6 Months", "Ryanair launch new package holiday service offering "lowest prices" in the industry - as airline takes on likes of Thomas Cook", "Ryanair Launches "Ryanair Holidays" Service", Ryanair to Embrace Connecting Flights in Move Toward Hub Model, "Ryanair's remarkable growth story has only just begun", "Ryanair Announce New Charter Airline – Ryanair Sun", Startują nowe linie czarterowe - Ryanair Sun, "Ryanair turns Polish pilots into precarious workers", "Thousands of travellers hit as Austria's second-largest airline ceases trading", https://www.sueddeutsche.de/wirtschaft/ryanair-laudamotion-niki-lauda-1.3913547, https://uk.reuters.com/article/uk-laudamotion-m-a-ryanair-hldgs/ryanair-acquires-remaining-quarter-of-austrias-laudamotion-idUKKCN1PN10Y, "Latest updates from Ryanair strike as 250 flights cancelled ahead of walkout", "New Ryanair strike grounds hundreds of planes across Europe", "Ryanair to set up a new airline based in Malta", "Ryanair to establish an airline in Malta", "Ryanair CEO: 'People will get bored of the coronavirus, "Ryanair announces 3000 job cuts on Labour Day", "Ryanair's O'Leary warns of more job losses in event of deepening crisis", "Ryanair threatens to leave Ireland unless government lifts travel restrictions", "Ryanair scales back winter schedule as bookings fall", "Ryanair December Passenger Numbers Drop 83% Year-on-year - Travel Radar", "Ryanair Holdings plc 2019 Annual Report", Ryanair to move main Dublin office to Swords, Spotlight: Aer Lingus chief's survival guide, "Up in the Air: How Airlines Can Improve Performance by Engaging their Employees, chapter 5", Ryanair pilot sacked for handing out union form wins compensation, "Three months that shook Ryanair: How cancellations sparked a pilot revolt", "Ryanair strike threat remains as unions seek clarification: Company jettisons long standing policy and says it will negotiate with pilots' groups", Spanair workers reject offer of employment from Ryanair, "Ryanair lodges formal complaint after French police raid Marseilles offices", "Ryanair's ancillary revenues grow to €598m". In June 2011, Ryanair and COMAC signed an agreement to co-operate on the development of the C-919, a Boeing 737 competitor. This came in the wake of protests from Danish unions regarding employment conditions. Ryanair sold its fleet of 20 737-200 aircraft to Autodirect Aviation LLC for $8.1 million in October 2004. We are unable to deal with customer queries, bookings or contact information and all other emails will be deleted. [162], In late 2020, the airline faced criticism over its “jab and go” advert. The judge ruled "The complaint amounts to this: that Ryanair exaggerated in suggesting BA is five times more expensive because BA is only three times more expensive. [109] The treatment of employees has changed considerably since then and new employees no longer get shares in the company. Visit Customer Contact Forms. 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