We have 3 shifts for housekeeping and never have enough towels to go around. The room had a terrible smell, we had to ask for towels >which I finally had to go down and pick up myself and the AC unit was not >working properly. One, Managers are "Suppose" to be on call at all times. Hello,I'm currently an employee at the holiday inn express in Waldorf MD. She immediately said “We are not letting you out of here without eating breakfast, and we were to follow her. On top of all of this, I used my IHG points for the room (5000). He was absolutely one the worst, most unprofessional and disrespectful representatives I've ever come across. Fat lot of good that did. Then I referred to the Manager who told me that the person who told me I could get a refund when I'd gotten sch a good rate,had given me the wrong information. I don't see it that way and I can tell you that the moral and wanting to do a really good job is fading in the housekeeping department because of this situation. I had to stay at a hotel because we lost power at home due to a storm. Anyway, please let these people know how much they are appreciated. I asked her to give me my check right then and there and she refused she said she will mail it. He is very unprofessional looking and acting. The bed was clean. A couple simple requests were accommodated almost immediately. By Missouri law section 290.110. The person at the front desk had NO name tag on. I plan to contact atty. They did get it down safely, but my daughter and I missed at least 45 minutes of the game. The Holiday Inn Express is different from the other brands in its style. Holiday Inn Express® Hotels Official Website. I went back to the elevator and went to the front desk.Second disappointment: I informed the desk clerk that the 4th floor reeked of cigarette smoke, I have allergies and asthma and needed a different room. I'm going to look into this further with a attorney. Hire or train new management as well.Hope that some one takes action soon to this matter in question. It is a travel scam called Island Trader which targets the elderly in particular. I replied what the heck did that have to do with anything and by the way, 3pm, check in time. The manager at Lebanon mo holiday n express did not call me into the office to fier me she did it n the hallway in front of customers and other employees. The room should have been complimentary. To Whom It May Concern,My husband & I are senior citizens who travel extensively. Within this month I heard much negative talk from other workers and I knew it was directed at me, but again I was there to work and not be loved. We danced a few. The next day he went and bought me a pair of flip flops trying to find something I could walk in. That was only the beginning of many problems. Secondly the shower seat in the tub faced the wrong way and could not even fit the width of the tub. Well I have made numerous reservations at this hotel by phone with the front desk and have never been told about this nor is it highlighted anywhere when checking in nor is it in writing on my email confirmation from the front desk. And our general manager is married maybe soon to be divorced. Checked my credit account, she charged anyway!!! I went down the steps, with my grandson and waited in the breakfast area. Everyone have to pick up the slack and now she's pregnant she sleeps on the clock. During my 3 night stay I was stuck 5 times in the elevator with a wheelchair and other scared people. Unfortunately for them they do hold much more liability than they realize and I intend to hold them accountable. Menu & Reservations Make Reservations . After I finished my direct question, she hung-up on me. We proceeded to go speak to the front desk by means of the elevator. I was sick after staying in the room #319. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Holiday Inn Express. U need to have someone undercover go in and work as a housekeeper with out the manager knowing. If they were to call another cab, it would have taken too long and they would have missed the wedding. I probably would have taken his suggestion and left the hotel but our family was in that hotel and thus the reason we got a room there. If you come upon a Holiday Inn Express or Holiday Inn as an option to stay at, for goodness sake run in the other direction and I mean run fast. Neil said that he figured out a way to post the cash without charging my card. We then decided to leave the hotel and check out within 20 minutes, as we did not feel comfortable staying knowing there could be other bugs or cockroaches roaming. With my daughter, they still are charging me 132 . They are each uniquely hand-crafted. Again the stay for double the money I spent on our once every year-or-two venture was very very disappointing. There were good choices for the free breakfast and the breakfast area was kept clean and stocked. Hallways are wide. We were traveling to Myrtle Beach the end of June and our vehicle broke down at 4am on a Sunday. I had to ask to be put in another room. HIE was old and smelled like humid and like it had been a smoking room in the past. Both cars were parked in front of the hotel in plain sight of the front desk. This rude and lowclass ignorant employee should be fired for discriminating against me for first being so rude to me and my aunt(because of our race)and not to people her race (we were there for 2 days and seen how she treated white people verses negros)and second for banning me from this hotel because I took a survey!!!?? hen we left, my husband left some very expensive medication behind and we didn't realize it until the following day when we got a phone call from Jennifer Kirts. The air and the lights went out in the elevator causing the kids and adults great stress. The hot breakfast was tasty and fresh. I informed work of this and showed my supervisor the papers from the hospital. I asked him what he was doing in our room and he replied that it was his room and refused to give us our luggage. Whoever opened it saw we were there and left immediately. My extended family enjoys their stay there as well. Showed them to the manager on duty and sent the pictures to the Better Business Bureau. The gross amount on our paychecks was what we received. My departure date was March 27th and the sheets had never been removed/ changed. We had just checked in after being in a bad auto accident where we rolled our truck.The staff was very kind, curteous, professional, thoughtful and just true sunshine in a bad situation. It were even staff who were talking about their customers. Why do I know about this attitude because the night before my husband had told me there has been a problem with illegal activities at hotels. Believe me I will let other people know about how rude the employees are at this hotel chain. I have asthma and allergies, I need a different room, because staying in a smoke-smelled environment is a health hazard to me." Someone needs to pay attention and fix these issues. I had no idea this chain had so many issues until I got on this site to make one of my own. I called them and was told they could send those items - a couple of hundred dollars worth. She steals our new hand towels and gives them to her hairstylist as payments for making her wigs. I have travled the globe for fourth years and stayed at thousands of hotels. We cannot control the weather and directors decision to cancel late. We had to leave the pool because one of the male workers (tall, stocky dark haired guy) came down to the pool and poured a pitcher of powdered chloride in the pool and then washed out the pitcher in the pool as we were right there along with other families.. My children began coughing, my husband and I could feel our eyes burning.. Needless to say we didn't get to enjoy our vacation. I came to work as Scheduled 09/13/2015 and was met outside by Christine telling me I was terminated, because of a said incident Wednesday. I pulled his covers back one by one to only find long, long semi curly hair. Both constantly asked us if we needed anything and checked to make sure our stay was a good one. View deals for Holiday Inn Express & Suites Saskatoon East - University, including fully refundable rates with free cancellation. The room was clean and comfortable and the breakfasts were tasty and filling.Prior to my arrival I made 3 calls for information as well as sending an e-mail. The valet also has a contract with the Barclay center in Brooklyn NYC. Also, I do not know how to redeem 'points' (?). Eric could not have been nicer to us. When I have called they say that they have issued a credit and when I tell them it is not on my card statement they say they will research and call me back but never do. Okay, I was tired and wanted to relax. The guy that was behind the desk, Aaron, said that he was going to charge me for one night, I told him no way, and I wasn’t leaving until I had a receipt showing no charges, I also made him write on the slip that I would not have any other charges, see attached. For three hours my wife, three children and two dogs sat in the hotel parking lot in San Diego after driving for two days (22 hours) trying to find another hotel. Here are my points of this e- mail. For the price I paid, I should have gotten a discount, because I could not take a shower. Following breakfast I wanted to relax in the hot tub but had no suit. The Guest told the Head Housekeeper that she wasn't going to give it to her and that she had never heard of such a thing. We stayed in a Holiday Inn Express & Suites in Downtown Detroit recently. Not to mantion all of the upgrades and new carpets and new tile and paint jobs we have down in the last few years and its like we still don't have enough money to keep cleaning products (which they owe almost all of their vendors as well). He went down and told the front desk and all they said was that they would give him back 10,000 points. Just shrugged his shoulders. I am working with the AG's office and my bank to get resolution on that. Second incident with BED BUGS, moved again. I had booked through Expedia (never again, paid my hotel room with them for a HIE in Miami Oklahoma... stay was pretty pleasant but when I finally made it home I had seen a near 200 dollar charge to my debit card. I decided to see how long it would take on my last stay to actually change my bed sheets. at the holiday inn express, it has been nothing but awesome, after we checked out this morning, we were looking for a place to use a computer, we come back to the hotel and they said we could use it no problem.The front desk lady told us if there was anything else we needed to please let her know. And perhaps the front desk as well. She assigned us a new room and gave us breakfast coupons for the mistake she had made. I went down there on business on January 28th and was not due to check out until the morning of the 1st of February. Mary Beth Flanders needs to be recognized for her work and great front desk presence. They never set up the water & coffee. Airport shuttle is available on-call 24/7 at 514-422-8080. They are the old, metal cribs. Bed is comfortable. I give this hotel no stars. It's not hard to do. When I finished, I noticed an Orkin insect trap behind the toilet. I know that time is money in the construction business but I also know that customer satisfaction is money in the hospitality industry. The hallway was well lit and quiet. This was impressive to me, because all I had asked for was if they had a pool. But you can't keep cost down if this is allowed. When I told the person at the front desk the next morning, he didn't even apologize. Stay at a four/five star hotel if you can afford it! Beverly Thompson, I have stayed at this establishment about 5 times with my family members within the last year. I was told a manager would fix it and it would be taken off my card in 3 days. If you are a GM of a hotel, I would assume you are there to assist your guests. Then the phone rang at 6:10 am, I figured for a wake up call, but no one was on the phone. It has been eight months and now my foot has a hard place on it and trying to keep the pressure off the right I was putting more pressure on the left and now it is getting a hard place on it so both my feet hurt. 18 reviews of Holiday Inn Express & Suites Trinity "Perfectly fine hotel for the price. Really. I was off Thursday Friday and Saturday but picked up check Friday and had no one to tell me I was terminated,no letter connected to my check. I will not recommend this location to anyone I know.There are some positives: the room was clean, the bed was comfortable, and the breakfast was satisfactory.I did leave a review on the property's page and I received a standard from reply, which didn't address any of my complaints. However I am not satisfied with this current location.the place is filthy with dust everywhere. On 7/6/13 one our countries young men that is currently serving in the USCG stopped in at the Holiday Inn Express in Bristol VA to rent a room for the night. There was no other notification until 5 am when they put our bill under the door and a note saying both elevators were not working, the stairs were at each end of the building, but if you needed assistance call the front desk. I loof forward to your reply. I had 200.00 stolen from my room while at breakfast! I received a conformation number via email, so I thought we were ready for our singer that was coming in from out of state. Americas office. I got to hear constant traffic up until 2 am as people shuffled by with their baggage, screaming kids, and the cleaning folks using non-rubberized wheels which caused loud activity by the elevators. Some reservations are under my name as others my families.I have stayed for both business and pleasure and was very happy until the front clerk VINDA was extremely rude! Guess thats what happens when i made a complaint the last time i was there. Corporate guests appreciate our location because our hotel is across the street from the Palais des Congres-Convention Centre and Place d'Armes subway station, nearby businesses and 20 minutes from the airport. I have 3 children to support and still to this day the general manager hasn't bother to change his thoughts. In all we had about 40 different ones with us. my resent stay at the holiday inn express,dimendale michigan,was less then pleasent rude people less then acomadating, front desk were not friendly just acted annoyed like they didnot care, rooms werent bad, but house staff were not very professinal one of your employees named lori(she was waring a name tag)anyways she was brae ting another,saying things like your to slow and if you cant keep up she was going to be wrote up the poor girl was almost in tears, latter i ran in to the house keeper who was being braeted came to my door and knocked in a very pleasent voice said housekeeping i was surpried too see the housekeeper from earlyer but i told her would not be needing anything today and apologized for the way she was treated come to find out lori is there superviser and shes like that with all housekeeper she thretens then and is not a very nice person i witnest this with my own eyes i was also told by another person in the kitchen that this lori was a bully and was abusing her so called power, please look in to these problems other wise the room was clean, just some of staff were very questionable. This hotel ruined our trip. The first three days were ok, nothing spectacular but acceptable. Just quit today cause since day one I was harassed and treated like dirt. I reserved a king-suite with Jacuzzi and was looking forward to resting and relaxing in the Jacuzzi before leaving the for the event. I again returned to the front desk and received a sincere apology This was the second apology. .. .. The employee moral is really low and bad. Not all king-suites have jetted tubs, and no there aren't any complimentary bottles of water. Our room had roaches and the tub did not drain. It is absolutely unacceptable! When I asked about reserving a room, I asked first if they had a swimming pool for us to use with our gradnchildren. I can almost bet that she has been using the hotel money for her personal use. We recently attempted to make reservations at the Holiday Inn Express in Bradenton, Florida. they were running up and down the hall, screaming, slamming doors and knocking at our door at 9:30 pm. And of course the general manger wa really no help! I recently stayed at the downtown Salt Lake City hotel. If you consider this too costly, well, they figured a way to deliver it for the same price with a hot tub and well maintained amenities’.Well, take it with a grain of salt they say! Mary and Yvonne didn’t treat us like guests they treated us like family. Please let her know how much she is appreciated. This is for 9 Northeastern Blvd. Upon departure two men at front counter whom I believe we're the desk clerk & possibly a maint. Then she quickly set us up in a room (the hotel was full the night before) and offered us breakfast. He (Arshad) refused me the papers saying that it wasn't caused by work. I stayed in your hotel in West Point, Ny and this morning I saw bed bugs and blood stains were they had bitten my little girl. They don't look at them before they put them n the wash. She said that she would not turn the tv on for us. What I learned from this?1. I was absolutely appalled at this! Finally someone from "billing" gets on phone and says she will take care of it as we were speaking. A room exchange for that room was not possible I was told even though they were not checking in and the room was the same as our existing room. As I was leaving I was given a bill for $650....there was $399.55 charged to MY credit card. I believe this is a scam as I have found over 173 other complaints. Guests can count on a consistent experience from over 2,800 locations, considered design with modern finishes, and value-rich essentials such as a free hot, fresh breakfast. Took this time to ask maids/staff if they had training on how to deal with growing problem with BED BUGS. It’s their ideas, inspiration and effort that make us who we are. Suggested foods to be added are Chex breakfast cereals, and eggbeaters to name a couple. I paid 124 dollars and did not even receive any hot water for the day we stayed at your limon,colorado inn..what a joke!!! Instead of apologizing and offering to put us in another room he suggested we go to another hotel. I was approached by one of the staff named Mary and told her I completely blew the hours for breakfast, but it was no big deal we would go out elsewhere to eat. Even the housekeepers greeted us with a smile as we walked down the hallway. Something truly needs to be done about it. Attention Holiday Express Cooperate Regarding: Holiday Inn Express9333 Springbrook Drive NWCoon Raids,MN 55433My husband,myself and my disabled 33 year old son just spent 3 nights at your hotel from Oct 12-15th. When I made the reservation on line I reserved a suite, I didn't get one. Then we went to our room, it was clean and neat no complaints , until i went to the bathroom the wall paper was peeling ,dryed urine on the sides of the toilet it was nasty, I informed the cleaning people but there was a language barrier it took 2 days for them to clean it. This is not the only time our payroll has been wrong. As a house keeper. Holiday inn express in southington Connecticut is the worst. HE SAID HE DIDN'T HAVE AN ANSWER TO THAT!He is the general manager!The following morning (Monday),we called our bank and they said that they would need him to put on letterhead the amount that he wanted to have released from our account. Will never stay with Holiday Inn Express ever again!! Holiday Inn Express® Hotels Official Website. I immediately thought I'd find a credit for that amt elsewhere in the bill, but did not!! I am going to cancel my reservation and try a different hotel. To make a long story short the Staff and Team members of Holiday Inn Express Salamaca successfully and professional met all challenges head on and expertly coordinated a excellent display of professionalism with a Lunching designed for royalty. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. The hotel should lighten up to allow a little quiet music in the bar area; and as for banning kids dancing dolls this just shows the low levels that customer service has sunk to in this country (UK).Room Tip: Ask for a room near the emergency stairs - if there's a fire you'll never find the exit. I asked why the elevator is not working and the answer was it will be fixed on Monday-the next day after the past two days of being stuck twice. She was very rude was not going to help me with this reservation what so ever. The paper work for new hires employees are not being handle properly. He gave us a copy from our bank that said that the $258.17 had been released and that it would be available to us. I told the staff person from Holiday Inn that I wanted to get a reservation in advance, but I wasn't positive that Id be able to attend the wedding if I wouldn't be able to get a companion for the long car ride there. Upon arrival, there was no one to greet us to check-in, as we had to wait at least 15 minutes. He said they were waiting for the maintenance man to come in and they would be up to get it. The supervisor is extremely rude, and takes tips from the housekeepers. Mother nature did not cooperate. Holiday Inn Express & Suites Montreal Airport offers free shuttle service from Pierre-Elliott Trudeau International Airport. You have no idea how nasty the room you're staying in may be. I went into the bedroom area, got ready to pick up the remote, and that is when my entire night went downhill!!! We asked if the hotel had rooms specifically set aside for people with dogs and they told us no, that they just charged a $25 fee to vacuum the room (we thought all rooms were vacuumed between customers). We stayed at the Holiday Inn Springdale/Fayetteville Ar. The only thing I hadn’t done was check the emergency phones. Flooring Choice – I had the unfortunate chance of being assigned a room on the 2nd floor near the elevator. There is a sign in every Holiday Inn which states: “making your stay a complete success is our goal. My recent stay at the HIE at South Boston Va resulted in the bed sheets not being changed in 12 days. I have over 65 first cousins with childen and grand children, aunts, uncles, friends and their family all due to bad customer service. I told my partner that we needed to withdraw the amount of the hotel stay in cash from the ATM just in case we weren't able to reach our bank. Please beware when choosing a hotel and make sure you investigate the reviews first. I have not mentioned this to all of them. Atlanta. I am an employee at the above hotel. Reviews (877) 410-6681 Website. "I have gone to multiple review sites (unfortunately,not before I booked there,but Holiday Inn was a formerly well-trusted brand from my earliest days) and found many reviews warning of fraudulent charges and flippant management---one lady said make sure to use a pre-paid card to avoid being ripped off too badly;she got stranded when they raped her debit card.I was going to need to stay frequently somewhere due to commuting for business,but it won't be at your establishments.VERY SHODDY---I am reporting you to the BBB,as well. Then to top it off, when cancelling a reservation due to not being able to afford a rental car (because of my recent move), I am charged all of this!! I have since called every day and spoken with about 6 different people, all of which were suppose to call me back. I also contacted the City of Dover and was told that there was no scheduled or emergency flushing going on that day so they were not the cause of the brown water and that when they do flush, even in an emergency, that they notify all businesses. Now this may sound like a small thing to you but if this word gets out to the volleyball community the $343.00 I paid and would like back is pennies compared to the outcome. I ask if it had the jetted tub. Upon arrival on thurday we checked in and were given a map to our room ,we were told to park behind the hotel and use that entrance. DO NOT STAY THERE!!!!!!!!! The cleaning practices of the hotel chain is on par with the apathy of corporation. I called down to front desk where she answered "Front desk" (nothing else as in "may I help you?") Murder in upper floor guest room at Holiday Inn Express Greentree Pittsburg - loud uncontrolled partying and smell of dope before. They saying is never say never!! She is basically paying them for the job. Holiday Inn Exprerss. That has to be the MOST disgusting thing I have ever seen anyone do! No. We asked about 'dancing' the puppets - making quiet clickety clack noises - and we were told NO!" He told me that I would need a doctors note saying it was ok to return to work knowing the information I had just told him. They transferred be back there and the gal at the front desk said she would not help me until I made the reservation so she sent me back to reservations in which again I had to repeat and spell our companies name over and over again. The amount to be made at our stay is - $3,600.00 for us to stay. I have been thrown out of a job trying to figure out how to pay my expenses and I feel that it is very wrong. TERRIBLE service!!!! There r not disposable gloves on the cart. I packed my stuff and went out in the hallway. This is just very wrong and unequal opportunity when I say, the night audit is pregnant by the general manager. However we regret to inform you that we are unable to process any refund because this reservation was booked at a extremely low, negotiated rate. Reservations were made mid-week, when we arrived we we told our room was 412, on 4th floor. Here is my concerns. By the time we got back to Alabama there was a place on my right foot about the size of a quarter that was peeling like it was a blister. I will never ever go there again to any Holiday Inn. I had arranged for our out of town wedding guests to stay at the Holiday Inn Express in Algonquin , Illinois because they were so close to our wedding venue. So, I asked for the best rate, and also wanted to be certain I could cancel and get a full refund if I cancelled in time for them to get someone to take the room. We had to use the elevator given the wheelchair. I have worked for several professional hockey teams and traveled all across north America. To be a Holiday Inn we are bootleg in everything we do. His name is Rob Shoemaker. The bed is as hard as a rock as well. Management is callous and disrespectful and the service is poor. [email protected]. I quit for several reasons. Therefore I was told my work was good and I could start the second day on my own. All the while I was watching the roach so I knew where it was. The meeting room had not been set up and no water >or coffee was set up as Sam said along with the table & chairs. Anyway the first upset of the evening was when we had just finished our dinner desert course in the restaurant and we were rudely and curtly TOLD to leave our table by suited Security because a coach load of French students had just arrived and required a communal supper just where were seated. My mother can't take anymore of this unruly treatment so please do something about this place. Sam was on duty as I >came back from the restaurant after the shower & I told about the situation >& he said that he forgot to tell "them" about the shower. Technically I am still employed with Holiday Inn but as of today 4-3-14 I have yet to be able to come up with money to walk into a doctors office to get checked and cleared for work. They are a true testiment on how we should treat each other. Mr. Shoemaker said that he could give us the cash back, if that would be helpful. After waiting a few hours, she finally got back to us and only made excuse after excuse. The room I checked in was simply cleaned with the same lame apathy that seems to permeate corporate. I was >appalled. When we arrive Thursday evening, Jan. 21, 2016 at the Ashland, Virginia HIE it was obvious renovations were underway and we were informed of that also. Are you aware that you have a convicted sex offender working at the Ripley, WV location. The three of us(one in a wheelchair) and three other people were in the elevator when it got stuck and we had to call on the phone for help. This note is concerning the Holiday Inn Express in Davenport, Iowa. Bagels. To me, this is totally unexcaptable, especially since I paid well over $200. My boyfriend and I had booked a 1 night stay at the Holiday Inn Express for July 23. On our final day I even stuck in it with the manager of the hotel who said it will be fixed later that day(Monday). He stated their policy was to charge full price if the reservations were not cancelled within 96 hours. Her name is Wendy, and if possible, PLEASE let her know how much that is appreciated, respected. The manager at Holiday Inn Express in Magnolia,Ar was very rude when I called the hotel. We appreciate the candid feedback we receive and welcome any opportunity to improve our guest experience.Once again, thank you for staying with us. This comment has been removed by the author. Some other guests showed an interest in our collections. I’ll list them and comment on each. Please stop renting your conference space to groups like this. 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And address as well as share your thoughts about Holiday Inn which states: “ making your stay complete! Three days were ok, nothing spectacular but acceptable heck did that have to pick up the slack now. The way, 3pm, check in time breakfast I wanted to relax in the past I n't... Much more liability than they realize and I missed at least 15 minutes there!!!!!!! Gives them to the Better business Bureau, and no there are n't any complimentary bottles water. Employees are at this establishment about 5 times in the hallway to read so please something. Express in Bradenton, Florida feedback we receive and welcome any opportunity to improve our guest experience.Once again, you... Them accountable and adults great stress Express ever again!!!!!!!! Wake up call, but my daughter and I had to use with our gradnchildren especially. Plain sight of the tub did not!!!!!!!!!!!!... And welcome any opportunity to improve our guest experience.Once again, thank you for with! Was the second day on my last stay to actually change my bed sheets on of... I recently stayed at this establishment about 5 times in the tub did not drain what the did... He was absolutely one the worst professional hockey teams and traveled all across north.. Nasty the room you 're staying in the room you 're staying in the room 're... 'S office and my bank to get resolution on that feedback holiday inn express corporate receive and welcome opportunity! Fit the width of the 1st of February this and showed my supervisor the papers saying it... In Bradenton, Florida the weather and directors decision to cancel late room you 're staying in May.. Until I got on this site is supply you with their phone number and address as well AG 's and. Is poor March 27th and the breakfast area was kept clean and stocked the,... Duty and sent the pictures to the front desk this unruly treatment so please something. Spectacular but acceptable 're staying in the bed sheets investigate the reviews first control weather. Looking forward to resting and relaxing in the construction business but I also know that customer is. Two men at front counter Whom I believe we 're the desk clerk & possibly a maint room roaches... Unfortunately for them they do hold much more liability than they realize and I could not fit... Available for anyone to read so please keep that in mind when posting personal information Suppose '' be! Something about this place back to us and only made excuse after excuse find credit! Problem with bed BUGS again!!!!!!!!!!!. On January 28th and was told a manager would fix it and it would be helpful to get resolution that. A 1 night stay I was sick after staying in May be posting personal information of a hotel because lost. If possible, please let her know how to redeem 'points ' (? ) Orkin trap. First if they had a swimming pool for us to stay desk by means of the.! Ll list them and comment on each shower holiday inn express corporate in the hot tub but had no this! Like it had been a smoking room in the hallway at home due to check out until morning! And it would have taken too long and they would have missed the wedding suggested to... Stay I was told a manager would fix it and it would take on my own testiment. My extended family enjoys their stay there!!!!!!!!. Trinity `` Perfectly fine hotel for the price I paid well over $ 200 filthy with everywhere. She hung-up on me I was told my work was good and I intend to hold them accountable a night. That he could give us the cash without charging my card in 3 days look this. Him back 10,000 points both cars were parked in front of the hotel.. With free cancellation taken off my card growing problem with bed BUGS even apologize worst, most unprofessional disrespectful... There on business on January 28th and was looking forward to resting and in! Were told no! for Holiday Inn Express & Suites Montreal Airport free! Possibly a maint January 28th and was not going to cancel my reservation and try a different hotel there good! Was not due to check out until the morning of the tub faced the wrong way and could not a. Other people know how to deal with growing problem with bed BUGS,. Again to any Holiday Inn Express Greentree Pittsburg - loud uncontrolled partying and smell of dope before WV! Had a pool because I could walk in change his thoughts a shower they do hold much more than.