After we returned the car we tried to complain and there is no real way to speak to anyone. AVIS LOST THEIR OWN CAR AND CHARGED ME OR $700!!!!! Nasty customer service experience. Something must have happened in the past year or so to the leadership of the company that has taken Avis down to such a poorly rated business. Now, it's very late and I'm doubly misled by the lazy worker--so I call customer service. Terrible, Picture of car I was purchasing at Avis in their lot. From submitting feedback to adding frequent flyer miles to a rental to FAQs, find all the info you need here. Are you kidding me? AVIS PLEASE GET ON IT!!! No one ever answered at the local branch and the call was directed to a customer service center. I have never been so disappointed and angry over the extremely poor customer service, the rude personnel and the total lack of care for their customers! Speaking to the Avis corporate officers. Confirming reservations, sending you confirmation emails and reservation numbers, e-check-in online and then when we fly across the country, for an EMERGENCY, only to arrive at the airport car rental and be told "so, sorry we are out of cars"... "the website is wrong , because it doesn't show our current inventory". For settings and more information about cookies, view our Cookie Policy. I WILL NEVER RENT ANOTHER CAR FROM YOU IDIOTS! I still have not heard back. We also question why Avis would put themselves in the middle of a political war. A dedicated and globally experienced team to move our company forward. For personal service and peace of mind motoring, book with Avis Rent A Car. HORRIBLE, HORRIBLE, HORRILE SERVICE. Beware what they say you will pay on your confirmation it is totally different than what you are charged. Finally agreed to reimburse me the 500 for dropping it in Jackson, but not going to reimburse me for the additional days and taxes and fees incurred until the "investigation" is complete oh, and if I incur any charges because they charged my debit card over 700$ for their mistake? I have been an Avis Preferred customer for 17 years, using them for my business and personal travel needs. I will not rent from any locations again. Out of my 4-day vacation, time spent away from my kids and job, I was left to spend countless ours of my valuable time dealing with rental car issues. I have never experienced such unprofessional car rental AVIS personnel.AVIS personnel in Chicago and Detroit laughed about my vouchers and just ignored them and forced me to accept overexpensive rental contracts. I will never use Avis again and would recommend the same to anyone else. Current weekly rate for Suburban is just $600. To which he said simply " yes".My partners mother is in the hospital, we flew across country, had to fly into another state because of a hurricane so we could drive to her and now we are stuck in a completely different state because of Avis. STREET ADDRESS: MAILING ADDRESS: 4160 George J. Bean Parkway Suite 2400 Tampa, FL 33607 USA: P.O. Protect your privacy & identity with quackr. I rented a 16 foot truck for 5 days, unlimited mileage. They take my information and give me a claim number. AVIS DOES NOT CARE TO REFUND US FOR SUCH COSTS or to resolve this issue. THE SALESMAN EVEN CAME OUT AND LOOKED AT THE CAR AND SAID EVERYTHING IS GOOD. This might very well be the worst customer experience of my life!!!!!! Then calling the Avis customer support after hours who says "I am a reservation specialist and my system is more up to, I can see they have your car available now. If you have questions on how to change your date of travel, your destination or get a voucher to use at a later date, please see our latest advice and information. VERY DISHONEST COMPANY!On 2 phone calls and 1 physical contact with Budget representative I was promised that I will get a refund for an early return of the vehicle.Upon returning the vehicle I was informed that I was given the wrong information on all 3 interactions, and I will not be getting a refund.Lost $700 USD from this.Will 100% do my best to prevent anyone I know from renting from Budget. If you would like to contact the Avis Namibia, National Call Centre please use the number the below. Online system reservation did not match confirmation email. You can call AVIS Budget Group at (800) 621-2844 toll free number, write an email, fill out a contact form on their website www.avisbudgetgroup.com, or write a letter to AVIS Budget Group, P.O. Investors This phone number is Avis's Best Phone Number because 11,316 customers like you used this contact information over the last 18 months and gave us feedback. Here's how to contact Avis by phone or email before, during and after your journey. He went above and beyond to help with our reservation. Car and van hire at Head Office is made easy with Europcar. Now on our trip back home, we will not be able to drive to our paid vacation reservations on the outer banks in this car and must make a costly and long special trip back to Florida to retrieve the car. Toll Free Number. After waiting over an hour for a jump, miraculously it started. Under RA # 402730495 your employ getting a loan as i had a grant check services online Corporate Sales large! Care of busy getting a rental to FAQs, find all the websites who publish complaints Avis! Of customer service!!!!!!!!!!. Sure to put a note in so i would be taken that the NRA is an of! 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