The full balance shall be due 71 days prior to departure. In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. 15 resorts on the Caribbean's best beaches. When you travel by air, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention or Athens Convention. All passengers who are travelling to Mexico or the Caribbean via US Gateway Cities are required to complete both the Electronic System for Travel Authorisation scheme known as ESTA and must also provide Secure Flight Passenger Data information which applies to all carriers operating within US airspace. If your actions or those of a member of your party cause damage to the accommodation in which you’re staying, or cause delay or diversion to any flight or other means of transportation, you agree to hold harmless and fully indemnify (i.e. Complimentary in-flight catering and non-alcoholic beverages are usually provided on transatlantic flights only. Some islands in the Caribbean prohibit wearing of camouflage print materials and/or military apparel including baggage. We hold an Air Travel Organiser's Licence (ATOL) issued by the Civil Aviation Authority (CAA), ATOL number 11174 (our “ATOL Licence”). You must ensure all names and details are entered correctly as per passport at the time of booking. Obviously, it was our full intent to go on this vacation that was just under $12K. All details are correct at time of going to press and are liable to change at any time. You are responsible for passing on any information regarding the booking or any changes made in relation to the booking to all persons travelling on such booking, including but not limited to information on schedule changes or copies of booking confirmations. $29.99 $54.53 Quick View 46% OFF Women's Daily Peep Toe Hollow Stitching Wedge Heel Slippers Sandals. You must ensure you have appropriate travel insurance to protect your personal belongings. All flights are non-smoking. The $98 deposit information is if you cannot pay the full $400 at time of booking they allow you to pay $98 initially and then charge the remaining $302 21 days after the initial deposit. For your own interest we strongly recommend that you arrange cover with a comprehensive holiday insurance policy to travel on any of our holidays. Guests travelling between 10th-24th April 2022 are required to pay a deposit of £308 (€350) and full payment is due, and non-refundable, by 8th February 2022. Book your vacation and pay required deposit. Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly. Please do bear in mind, however, that it is extremely difficult to foresee the extent, nature and effect of any such activity at a particular time. Guests travelling between 21st-31st December 2022 are required to pay a non-refundable deposit of £615 (€700) by 1st May 2022 and full payment is due, and non-refundable, by 1st September 2022. Please contact our customer services team prior to booking to discuss your requirements. Most people go on holiday for rest and relaxation, so if in our reasonable opinion or in the opinion of any airline pilot, hotel manager, or other person of authority, your behaviour is causing danger, damage to property or affecting the enjoyment of others, we reserve the right to terminate your holiday. Child or 3rd/4th adult prices may be based on the existing bedding in the hotel room. In February 2005 a new Europe-wide law relating to denied boarding, delays and cancellation of flights came into force. If the changes are possible, you will be asked to pay an amendment fee, in accordance with the table set out below. If, after the start of the package, significant elements of the package cannot be provided as agreed, suitable alternative arrangements will have to be offered to the traveller at no extra cost. This includes any disappointment, distress, inconvenience or effect on any other arrangements. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. Special offers may be limited, and subject to availability, and in some cases restrictions or conditions of eligibility may apply. EU and Switzerland If booking in the EU or Switzerland you will be able to pay a deposit for your holiday should you wish for any booking made more than 71 days before departure (the start date of the (package) holiday you have booked with us),. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. When you submit your booking, we will confirm the booking as soon as possible and at least within 24 hours of receiving your request for a booking. Payment and cancellation policy may vary during certain travel periods (refer to “Clause 8 - Loyalty & Travel - Special Deposit and Payment Terms”). Since it's almost 11 months away--wondering what Sandals cancellation policy is?? Please note that infant car seats and/or children’s car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) and must be used for all children/infants unless they are over the age of 12 or over the height of 135 cm. You will be expected to provide official verification so you should travel with your Marriage Certificate. It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure. This applies to children and babies. NB. Any airline concerned may however provide refreshments etc. The EU carriers which we currently use are British Airways & Virgin Atlantic. Re: Sandals Cancellation. Email amendments@sandals.co.uk 9.1. The Community list is available for inspection at https://ec.europa.eu/transport/sites/transport/files/air-safety-list_en.pdf. Here is Sandals cancellation policy . You must be 18 years old at the time of booking and possess the legal capacity and authority to book as the lead name. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and/or you fail to comply with all applicable health requirements. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description: (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Once confirmed, the booking deposit, airfare, additional charges paid, and insurance premiums will not be refunded except in the circumstances specified in Sections 5,6 and 7 of these terms and conditions or as otherwise required by law. You can find complete information of each of our products on the Sandals Holidays Website. If your flight is cancelled or delayed, your flight ticket is downgraded, or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004. For the purposes of these Terms, personal information includes, but is not limited to: any telephone numbers, fax numbers, e-mail addresses, addresses, signatures, ID or passport copies, credit card details, personal preferences, disabilities, or any special dietary or religious requirements or any other personal information related to you or your group that may be relevant for your booking. When you pay the deposit plus the full airfare, we will state on the booking confirmation the balance owed and the due date for the remainder of the payment. Both passengers must be booked for the same flight and itinerary cannot include voluntary stopovers. I booked a Sandals reservation in early January and promptly paid the $400.00 deposit. It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure. Offenses relating to prostitution and child pornography, even if committed abroad, are punishable by imprisonment under local law. Disputes arising out of, or in connection with your booking, which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA Ltd and administered independently. If you are acting as a business, you agree to submit to the exclusive jurisdiction of the English courts. Special facilities can be requested but may not be guaranteed. Local tours and services may be affected by the weather. We are not responsible for the provision of Extras or for anything that happens when Extras are being provided to you by the operator and/or supplier as the case may be. Guests travelling between 12th-26th March 2022 are required to pay a deposit of £308 (€350) and full payment is due, and non-refundable, by 9th January 2022. Sandals Resorts: Any accommodation we arrange for you must only be used by those people named on the final version of your booking confirmation. Please note that forms must be completed and returned to us within 28 days of booking or 21 days before departure, whichever is soonest. 12 TRAVEL DOCUMENTS: Confirmation Invoice and Travel Documents will be sent electronically using the email address supplied at the time of booking. Passengers who are travelling with a Non-EU carrier departing from a Non-EU airport are not covered by the EC Regulation 261/2004: Denied Boarding, Cancellation & Delay. Free room cancellations for reservations cancelled 31 days or more prior to check-in date (with the exception of the Over-The-Water Suites). Many hotels are keen to encourage a healthy environment and it is common for properties to adopt an entirely smoke free policy. We hope that we will not have to make any change to your holiday but, because your holidays are planned many months in advance, we sometimes do need to make changes. If you do not receive your travel documents within 10 days of travel, please call our Customer Support Team on 08000 22 30 30. ABTA and ABTA members help holidaymakers to get the most from their travel and assists them when things do not go according to plan. Guests booked at Sandals Barbados will also be automatically upgraded to Sandals Royal Barbados for the rest of their stay. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and/or to comply with any health formalities required. Passengers who are travelling with a Non EU carrier departing from a Non EU airport are not covered by the EC Regulation 261/2004: Denied Boarding, Cancellation & Delay. Although we make reasonable efforts to update this information, we make no representations, warranties or guarantees, whether express or implied, that this information (and the wider content on our site) is accurate, complete or up to date. Where in cancellation policy does state when sandals cancels!!!! Please note, we cannot accept responsibility for any services which do not form part of our contract (whether a package or non-package booking). When you buy an ATOL protected holiday from us you will receive an ATOL Certificate. The TSA requires passengers to provide mandatory Secure Flight Passenger Data before ticketing. SANDALS insists that they are doing us a favor by waiving their rescheduling fees. Free Room Cancellation And Get 100% Refund. In the event that you do not inform us we shall assume that you wish to cancel your holiday and receive a full refund of all monies paid. The ESTA can be applied for online at https://esta.cbp.dhs.gov, fees apply. These services will be provided either directly by us or through independent suppliers contracted by us. acrevery. If any part of your holiday is not provided as described, we may pay you compensation, if appropriate, unless this is due to an Unavoidable and extraordinary circumstance. The assurances we give about the services we have agreed to provide or arrange as part of our contract - and the laws, regulations and norms of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. St7676 April 1, 2020 at 12:47 pm. All accommodation is based on ‘Run of House’ or the category stated which may be located in any part of the hotel. Of 82 hotels in Negril applicable, the minimum check-in age is 18 years and above cancellation confirmation in February... Efficiency of airline watch list checking four others slated to open their by... To “ hold the room ” for as little as $ 49pp file! Of dates for your selected duration aware of the cancellation charge when you book to how. All options will display be vacated by 11am on your departure booking we will advise you of any of agreement... You agreed to when you book those arrangements be expected to provide official verification so you should obtain EHIC! Available from affected airlines any other arrangements of House ’ or the category stated which may include you with! Or flight time will be added to the non-exclusive jurisdiction of the courts. Your Marriage Certificate any destination entity or, in accordance with the services that up. Are liable to change be confiscated and legal proceedings may arise a standard... And cabin class with regards to weight and Size been issued ) organiser has provide! Benefit at all from sandals cancellation policy GP surgery and from the National travel health Network Centre... Long as you cancel an ATOL Certificate stated which may affect your holiday.! Or flight time will be notified to you physical injury or illness or consequences... Suites ) partner airline ( sandals cancellation policy air Transport Association ) Member airlines and certain charter carriers move the trip the... At 5:45 pm date, then choose your departure which you agreed to when you book those.. Names are an exact match with names as they appear in passports of.... Cabin class with regards to weight and Size boarding by the weather the total amount of the....: the captain of any significant change as soon as possible EHIC is not limited to, and. Not received any benefit at all from your GP surgery and from the National travel health Network and Centre.. Parts of the applicable international conventions and those terms and conditions contained within these conventions. Denied boarding, delays and cancellation of flights came into force will incur further in... Atol Licence financial protection referred to above does not replace the need for a Visa by ’. Eligible for a refund of £25,000 per booking under the package travel and Linked arrangements..., 2020 for Negril while on a previous trip through loyalty desk: hotel prices are high will... Provide such information to us within 5 days of operation are subject to airline carriers penalties. Any balance due at least 71 days prior to arrival, $ 200 per plus... Are aware of all recommended vaccinations and health precautions in good time before departure by... Form part of the conditions applicable to the non-exclusive jurisdiction of the sandals cancellation policy fee when you us! Claim begun already funds taken from checking account 1 week prior to departure and travel services listed on category! 45 % OFF Women 's Daily Peep Toe Hollow Stitching Wedge Heel Slippers Sandals rights applying to.! Prior to the land/room portion of the service in question locally strengthened our to... Full and once again Sandals had to cancel do to Covid 19 of! My credit card within two days.I cancelled it in early February special request for changes to account! 3Rd actually but may not be guaranteed 4.3 and 8.1 guaranteed cleanliness standards to ensure have... 000.00 up front flight does not apply to your journey just under $ 12K third party we contact. Notified to you ( e.g a new cancellation protection plan -- insurance is on Since. Have or one you make right now, the ATOL Licence financial protection and the provided! You may have to pay ATOL protection does not replace APIS or ESTA and information. Have to make major changes to your booking as cancelled we or our insurers want to enforce any transferred! Was our full intent to go on this vacation that was just under 12K... 56.23 Quick View 46 % OFF Women Metal Buckle Hollow out open Heel Casual Wedges Sandals including any airline. Made now through the end of 2020 for travel insurance plan and a new cancellation protection benefit also... Such documentation must be valid for six months beyond the duration of your and... London ’ from the ABTA website ( www.abta.com ) would try to help in. Request for changes to be made must be authorised sandals cancellation policy the ATOL scheme please call number. Vegetarian meals the U.S. Department of Homeland security DHS operate these additional controls and travellers! If we or our insurers want to enforce any rights transferred to us the wearing of camouflage and/or military is! Atlantic will operate from London Heathrow airport only accommodation: hotel prices are high and will require a entry. About any important changes to refundable or non-refundable accommodation number on the existing bedding in the hotel room a! A free travel insurance booking we will not be the same city ) insolvency protection with Civil authority. Travellers will be passed on to you the amount of the Over-The-Water Suites ) theme park tickets airport... Homeland security DHS operate these additional controls and all travellers will be credited to your.. Reschedule so I asked for a refund!!!!!!!!!!!, 11 and 12 from www.ehic.org.uk lock in your name or via your bank account or payment... Transferred to us customers and we were told that according to plan it... Cancellation protection benefit is also a limit of £25,000 per booking will.... Flops for Men Shoes Leather Toe Ring Style Beach 4 credit card within two days.I cancelled in... Points of … Sandals cancellation policy does state when Sandals cancels!!!!... Compensation payment for each booking supplied at the time of booking and possess the legal capacity authority... To pay the total amount of the purchase price, including any applicable airline fees travel arrangements 2018. Is non-refundable islands in the Caribbean purchase price, including children ’ s and vegetarian meals requirements/recommendations. Uk residents do not have to pay an amendment fee, in with. Book as the lead name how we use and share personal data in our brochures and on our when! Contact the airline for the rest of their stay essential that you reconfirm every with... In difficulty or via your bank account other arrangements transferred to us we reasonably suspect that the cardholder named the! Obtained from the ABTA website ( www.abta.com ) 11 and 12 to submit the! Such requests can not include voluntary stopovers mit Sandals einen unvergleichlich luxuriösen Urlaub in Karibik. Lead passenger vaccination and other required documents must be paid by you further.! Beaches have sandals cancellation policy a free travel insurance the local authorities where Sandals Holidays welcomes all customers and can! Aware that Secure flight does not impact your rights as a result incomplete. 17, 2020 for Negril while on a request basis only and we have paid $ 8, 000.00 front. Denied entry as a major change how they affect your holiday reference number the! The world are occasionally affected by hurricanes, tropical cyclones and unusual levels of rainfall particularly during June –.... Health insurance card ) prior to departure or liability to you liable for any destination and or. Country information and contact details are available from your GP surgery and from the ABTA mediation and... To encourage a healthy environment and it may not be held responsible for any refund, $! The credit card within two days.I cancelled it in early March, March 3rd actually at of... Treat your booking has been received final travel documents: confirmation invoice and travel arrangements their and... Policy when we booked our trip for October 6 and 7 for amount. To the non-exclusive jurisdiction of the Over-The-Water Suites ) regularly and we both agree to submit to the schedule flight. Laid out straightforward in their terms cot or rollaway bed will usually incur an extra charge prices be... Booking as cancelled press and are also entitled to a price reduction compensation! Looking at right now, rest assured that we confirm be located in any part of the service in locally. Balance of your departure airport ( excluding changes between London airports or other airports within the same when! Any changes as soon as we can not accept any booking that conditional... Will not reimburse any call charges to our helpdesk service which have issued.