Secondly, service providers must offer a certain level of operational expertise with a strong pool of talent to fit a business’s most specialized needs. Cisco also set up its 2nd largest research and development facility in Bangalore, India, which houses more than 1500 Indian technical professionals. This business model allows them to drive innovation and grow while reducing their operational costs. The same can be said for clothing companies. Outsourcing is a controversial and polarizing issue. Before the company was re-branded, it was known as Matsushita Electric Industrial Co. Ltd. One of the biggest advantages of globalization is how much easier outsourcing has become. From data entry to HR services, a number of non-core business operations can be easily outsourced … For US companies that outsource, outsourcing can benefit businesses of all industries and sizes, especially during challenging times. Research popular companies that outsource services so you can better understand how this process works. Its success is largely due to outsourcing. Navigating the outsourcing suppliers can be tough - especially if you're new to outsourcing, and/or not based in the country (which most clients aren't). So who does it the best? Outsourcing, in some places, used to be a word with a fairly negative connotation. For example, your advertising agency could outsource bookkeeping, web design or customer service. The company has a long history of praise from Bill Clinton to Business Today. Her goal is to help businesses understand and reach their target audience in new, creative ways. By outsourcing, companies take that risk away, allowing businesses to adapt more quickly to rising or slowing demand. Companies looking to outsource manufacturing should avoid the grave mistakes of bigger companies like Boeing and Apple by following Dr. Hart-Smith advice. BizClik Media Limited is a dynamic and disruptive global digital media company aimed at bringing business and industry executives up to date with the latest news, information and digital reports looking at the technology and digital transformations of the world leading companies and executive decision makers. Another ACS project, a fully-automated hospital, helped a customer see savings upwards of $2 million. That’s number one. Canadian companies that outsource are trendsetters. Facebook Careers: Meet WhatsApp's First iOS Engineer, Igor S. Business Review: Bank of America to Outsource 1,000 Jobs to India, Andrew Johnson: Honeywell to Lay Off 420, Outsource Jobs. Finally, the complex outsourcing business relationship between partners must have benefits for both sides. She holds a BA in Marketing and International Business and a BA in Psychology. IBM Many companies have found that outsourcing gives them access to talent in other parts of the world. Current and former clients include The HOTH, Bisnode Sverige, Nutracelle, CLICK - The Coffee Lover's Protein Drink, InstaCuppa, Marketgoo, GoHarvey, Internet Brands, and more. Major clients include three-fourths of the Fortune Global 500 and Accenture’s outsourcing services range from application and infrastructure to BPO and bundled outsourcing. If you don't want to commit to a long-term contract, you can only hire contractors for projects where specific skills are needed. They are one of the world’s top technology vendors and are widely considered the outsourcing partner of choice for IT-specific infrastructures. It's fair to say that outsourcing contributed to Nike's success. Andra Picincu is a digital marketing consultant with over 10 years of experience. Over the past decade, she has turned her passion for marketing and writing into a successful business with an international audience. Supply Chain Digital Magazine covers procurement transformation, digital supply chain, supply chain of the future, P2P, S2P, procurement & supply chain technology, AI, Automation & Procurement Platforms - connecting the world’s largest community of procurement and supply chain executives. Nike's Outsourcing Strategy. Revenues at Sodexo in 2009 reached $14.7 billion Euros in 2009 alone. Software outsourcing companies of the medium size tend to have between 250 and 999 workers. Companies that outsource offshore can cut labor costs in countries with a lower cost of living and take advantage of tax benefits. Most notably, outsourcing frees up valuable space and time for companies to focus on core areas of business, rather than tying up considerable company funds in something that can easily and cost-effectively be done somewhere else. Microsoft, by comparison, had only 8,000 employees in India. However, not all of its efforts in this area are successful. Research popular companies that outsource services so you can better understand how this process works. Google, GiftHub, Alibaba, Slack and Microsoft are other examples of successful companies that outsource. 8. First, professional outsourcers (the good ones) must have a worldwide presence. Reviewed by: Michelle Seidel, B.Sc., LL.B., MBA, Justin Sullivan/Getty Images News/Getty Images. Whether locally, nearshore, or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. Business process outsourcing gives you access to intellectual capital and helps simplify your operations. Huge companies often outsource their production because of the simple fact that it is cheaper to make things overseas. Major partnerships include Intel and Microsoft. They have to prove that they can improve day-to-day operations with measurable and quantifiable key performance indicators. Let’s face it, companies outsource because that’s what is best for their business. Outsourcing is a versatile tool that can boost the bottom line of companies big and small. Additional Outsourcing Resources: Well-Known Companies That Outsource To Philippines: https://bit.ly/2Ufg3w2 11 Companies That Outsource Sales and Why Should You Too: https://bit.ly/2QIJ02H Follow us! It also gives them access to a large pool of talent with global experience. Today, most of its clothing and footwear is produced outside the U.S. When Xerox acquired the aforementioned ACS in 2009, it left CSC as the only independent outsourcing firm headquartered in the United States. It has offices in more than 200 cities in 53 countries. Minimizing the hiring time is an important reason why companies choose outsourcing. 1 - Genpact : Started in the year 1997, Genpact has become the largest business process outsourcing company in India. In fact, a lot of key industry players are taking advantage of offshore outsourcing. 7. In this case, you have two options – you can either hire a copywriter or outsource this task. Outsource definition is - to procure (something, such as some goods or services needed by a business or organization) from outside sources and especially from foreign or nonunion suppliers : to contract for work, jobs, etc., to be done by outside or foreign workers. CSC—Computer Sciences Corporation The technology giant is based in Armonk, New York, but maintains a reputation as a global entity that specializes in technology outsourcing service. Odds are, your company isn’t an expert in IT management, HR services or accounting functions. Outsourcing is when a company contracts with an outside person or company to provide some product or service, such as bookkeeping, payroll processing or … Colliers International Sodexo serves more than 10 million customers per day, manages 700 facility sites and dishes out 9.3 million meals each day. More than half of all companies use third-party support teams to connect with customers. In 2017, the New York Times published a controversial article stating that IBM had more employees in India than in the U.S. Back then, more than 130,000 Indian professionals were working for IBM. While this may fluctuate from organization to organization, but the sweet result of outsourcing is visible. An India-based IT specialist, WiPro Technologies specializes in “Total Outsourcing” which has targets geared towards achieving specific IT objectives. It also headlines the WGC Accenture Match Play Championship in Tucson, Ariz., one of the most bad ass golf tournaments in the world. 3. On the other hand, 71 percent of Americans believe that outsourcing harms the U.S. economy and 62 percent want the U.S. government to stop corporations from taking jobs overseas, according to a Zogby International Poll reported by Bloomberg Businessweek. By keeping its labor and production costs low, the company grew from a small-scale importer of sports shoes to an industry-leading manufacturer and supplier of athletic apparel, footwear and equipment. Well played, Accenture. It’s no longer an option as much as it is a necessity. The two main reasons that organizations decide to outsource are to reduce costs and to have the ability to focus on core business goals and planning. American companies argue that outsourcing is critical for survival. 9. However, choosing the right outsourcing services for your needs can be confusing at first! IBM outsources software development to maintain a competitive advantage, improve operating margins and keep its costs low. 5. American Companies and Why they Outsource There has been a lot of controversy in recent years over American companies that outsource parts of their business. The employees' day-to-day work won't change significantly, but their paychecks will technically come from a different entity. Accenture’s net revenue sailed to $21.55 billion in 2010. The famous networking giant company invested over $150 million in structuring and expanding its technology development enterprise in India. The company turned to Russia to attract top talent and keep development costs low. Many of the services at Texas-based ACS come by way of HR outsourcing, but the company is more than equipped to achieve anything from finance BPO to IT outsourcing. Such vendors have been on the market for approximately a decade and already worked with various types of customers from startups to enterprises. Accenture This might include: Applicant screening; Drug testing; Payroll and benefits services 6. Saving money it's just one result of why business owners implement outsourcing into their business strategy. Capgemini’s business goals include expertise, ensuring sustainable and long-term growth and providing a return on investment to its shareholders. Statista: Global Market Size of Outsourced Services from 2000 to 2018, Outsourcing Insight: Types Of Outsourcing Which Will Help You Succeed, Outsource Accelerator: Nike’s Approach to Outsourcing, Business Insider: One Stunning Stat That Shows How Nike Changed the Shoe Industry Forever. In the last few years, leveraging nearshore outsourcing has become an invaluable tool for companies that want to grow quickly and scale smart. Supply Chain Digital Magazine is the ‘Digital Community’ for the global Procurement, Supply Chain & Logistics industry. 4. ISS Outsourcing development projects to Mexico, in particular, provides businesses with access to top-tier talent at a lower cost than hiring a similarly skilled, US-based developer. Capgemini A French IT company, Capgemini is present in over 36 countries with a staff well over 100,000. What is Outsourcing? Outsourcing has become a core … Outsourcing is a method of agreement where a company reaches out to external vendors for carrying out their business functions or operations. It is the single largest sector, employs over 1.2 million people, spread across some 700 outsourcing companies. The BPO industry plays a vital role in the emerging economy of the Philippines and contributes over 11% to the GDP. The outsourcing could involve the transfer of employees from the original company's payroll to an outsourcing company that will handle payroll taxes, benefits, and other issues for those employees. Companies choose to outsource for an assortment of reasons relying on their vision and motivation behind the activity. “The ISS Way” focuses on further aligning the business model and strengthening knowledge-sharing abilities. Accenture moved its head quarters to Dublin, Ireland in 2009, but that didn’t stop us from naming the outsourcing specialist the top outsourcing company in the world. Supply Chain Digital Magazine focuses on procurement and supply chain news, key interviews, supply chain videos, the 'Procurement Podcast and Supply Chain Podcast' series along with an ever-expanding range of focused procurement and supply chain white papers and webinars. The company generated a modest $6 billion annually and recently it installed a 100-percent contactless ticketing solution in the Houston transportation system. The top 5 reasons to use outsourcing. Gripes about lost jobs and the disregard of the local economy were factors that put the term in such an unfavorable position. Gripes about lost jobs and the disregard of the local economy were f... Outsourcing, in some places, used to be a word with a fairly negative connotation. From increased productivity to lower costs, there are plenty of reasons to work with contractors rather than hiring an in-house team. Why Do Companies Outsource? Some companies that outsource may discover strategic reasons to shift manufacturing in house, including a recently lowered cost structure or plans to add IP to a product. This practice can streamline your day-to-day tasks and free up your time so you can focus on the core aspects of your business. Companies can spend weeks, sometimes months, just finding people for a particular in-house department. Let's say you're a digital advertising agency. Based in Issy-les-Moulineaux, France, Sodexo is global food services outsourcing company that specializes in facility and vendor management. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Accounting and IT are the most commonly outsourced jobs in the SME sector. Just about every electronics company outsources their manufacturing. Read on to know more. Another IT infrastructure outsourcing provider, Computer Sciences Corporation is a company that specializes in system integration. The New York Times: IBM Now Has More Employees in India Than in the U.S. computing.co.uk: IBM Outsourcing Deal with Aecom 'a mess' and the CIO Is 'On His Way Out', Claims Insider. For this type of outsourcing, companies need to … A survey was conducted and the top 20 outsourcing companies in India came out. This common practice is known as offshoring. Some sources say that its $2.3 billion outsourcing contract with Aecom has negatively affected customer service quality. (Trust us, this is a smart play) Key figures from IBM include supply chain savings anywhere from $3 to 5 billion each year and over $500 million in productivity improvement. Depending on your needs and type of business, you may outsource manufacturing services, operational services, process-specific services or professional services such as accounting and IT support. In her daily life, Ms. Picincu provides digital marketing consulting and copywriting services. Efficiency. Since outsourcing companies are countless in number, they certainly have the records that are hard to break. Outsource - Corporate Headquarters 1960 E. Grand Ave. Suite 1180 Los Angeles, CA 90245 There has to be a certain trade off so that both sides see a mutual benefit to doing business together. So let’s take a look at the tech companies which outsource their software engineering teams successfully. This article looks a lot better in the February edition of Supply Chain Digital. So what defines a world-class outsourcing company? How to use outsource in a sentence. Delivered.” Apple, IBM and Cisco Systems are just a few of the companies that outsource customer support, production, web development and other services. As a small business owner, you can leverage the power of outsourcing to develop better products and services, expand your reach and stay on top of the latest trends in your industry. According to Deloitte’s 2016 Global Outsourcing Survey, the main motives for outsourcing software development are the possibilities to cut costs, focus on core competence, and solve capacity issues. Today, the company rakes in more than $5.4 billion annually and designs and delivers technology-enabled business solutions. “High Performance. Igor Solomennikov, its first iOS engineer, started out as an independent contractor in 2009 and moved to California four years later to join WhatsApp as a full-time employee. 2. Offshore outsourcing can also give companies access to supply chain management and resources unavailable in the US. Step into our Top 10 and find out as we explore the best outsourcing companies in the world. Step into our Top 10 and find out as we explore the best outsourcing companies in the world. Looking for the best outsourcing companies in 2020? The global market size of outsourced services reached $85.6 billion in 2018. Key Takeaway: Even the largest companies, like Google, outsource work to remote employees. The latter, though, is more cost effective. 1. 10. With others following such as: Cisco’s Research and Development Center at Bangalore was developed to help the company to deploy … IBM started touting “Next-Generation BPO” in 2010 and the company gives customers every available resource to make an informed decision on whether to outsource its technology needs. Bangalore, India Finding the right balance between outsourcing work and keeping work in-house will depend on your needs, where the talent lies, what your priorities are, and your budget. Even companies with established development teams occasionally bring in outsourced developers to complement and build on new projects. Outsourcing isn’t always the answer, but the myths surrounding it have tarnished its reputation. Capgemini 5. Sodexo Wipro can provide IT infrastructure solutions that seamlessly align with the organizational processes and practices of any business. The company began using this practice back in the 1970s to cut costs. 9.) Slack outsourced web design and content services at the initial stages of product development. When WhatsApp was launched, it had only 35 employees. With 480 offices in 61 countries, Colliers International runs on a “partnership model” that combines the same entrepreneurial aspects of a local company with the strength, reach, accountability and versatility of a global firm. Another of the companies that outsource electronics manufacturing. A Washington-based outsourcing partner that serves the real estate sector, Colliers International is a global company that helps its clients in consulting, landlord representation and asset management, among other areas. 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